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Frequently Asked QuestionsI like the idea of getting my money upfront, but will this whole process increase our workload?
Absolutely not. In fact, once you are set up on the AllMedFund™ program, you should see a reduction in your office workload. The
AMF Processing Center will be dealing with most of the follow up as it pertains to the insurance agencies. Also, collections on
insurance claim accounts and patient accounts would be handled from the AMF Processing Center.
Will it be time consuming for us to get set up on the AllMedFund™ program? How will we even know where to start?
Not to worry. AMF is staffed with medical billing experts and management personnel dedicated to working with medical
practitioners and their staff. AMF will assist you in setting up your own policies and procedures in conjunction with how your
billing is currently being handled. By investing a little time working together on the front end, the entire process can run
seamlessly thereafter.
Your AllMedFund™ program states we can receive money against all our accounts receivable.
Does that mean we can take draws or advances against patient invoices as well as insurance claims?
Absolutely. AMF’s program is set up to handle all of
your accounts receivable. There is no reason why you should have to wait on
any of your money to come in.
Would myself or office staff be able to access/view information pertaining to our invoices or claims?
Yes. You as the practitioner and any designated staff will be set up with a user name and password in order to access your
information. In addition, you would decide which security level each of your staff should be assigned, only allowing them to
access information pertinent to that particular security level. In this way, all sensitive information can be maintained confidential.
Would we need to install AMF's software in order to have visibility into what the AMF Processing Center is
doing in regards to our accounts?
No. Since the information can be accessed online, it can be pulled up from any computer in the office as long as the user has a secure
username and password. Only information pertaining to their assigned security level could then be accessed.
How can we be sure the system used by AMF will meet our
practice's requirements for safety, protecting the identity of our patients and confidential nature of our invoices and claims?
The AllMedFund™ program runs on the eRevMedSM and eRevenue®
platform. The eRevenue® system has been FDIC approved for system safety and
security. The system is state-of-the art and features a SAS 70 rating. Only
persons assigned to
your pre-set security permissions as well as being set up with their
own user name and password would be able to access or view any of your
practice’s
information.
How long would it take for my office to get set up with AMF, so we could start taking advantage
of the AllMedFund™ program?
Once we receive your application we will set up a time that is convenient for you to meet with one of our representatives to
finalize the arrangements. Next, one of our management team will meet with you and/or your office manager to structure the
policies, procedures and safety parameters that will work best for your office. The next step would be to start submitting your
invoices and claims to AMF and then immediately begin receiving your money.
Will we need to submit all of our invoices and claims to Inova? If so, would we need to receive upfront money
against all of them?
You will submit all of your invoices/claims so they can be scrubbed and reflected in the system, always ready for you should you need to
draw/advance against them. However, you only need to receive money on an “as needed” basis. Not only do you have the option of
only taking money when you need it, you also have the option of how much
to take. On the AllMedFund™ program, you completely control your own cash flow.
Once we request money, how long do we have to wait to get that money?
AMF will process your request on the same day the money is requested. No lag time at all.
Will we be doing all of our own billing?
AMF will work with your office staff to establish how the billing will work. If you are currently doing your own billing, you will
continue billing the Insurance Companies. However, as part of the AllMedFund™ program, AMF will work closely with the insurance
companies and together with proprietary adjudication methods, quickly establish the amount the insurance company will pay. Also,
patients will immediately be sent statements regarding their payment portions, thus significantly decreasing the collection time on
these accounts.
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